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Brittani Long
Brittani Long
2024.03.06
I spoke WITH THE MANAGER yesterday I asked him for a spare tire. He came out to my car, saw the tire I needed IN TRUNK- loose, took a picture and we ordered it. He told me to come back the next day to pick it up. Well I came to pick it up today and an associate just told me we can’t sell you a loose tire and moved on to the next costumer. No apology, no acknowledgment of the inconvenience. He called the manager whispered on the phone again and repeated “it’s against company policy to sell you this tire with out mounting it”…. I’m confused. I said I needed a spare. Where was the miscommunication? Where is the accountability? I’ll never be back here.

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