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Christa
2024.03.08
ThrottleNet is always prompt, effective, and incredibly polite. Highly recommend these guys to anyone looking for IT Support!
ETA: This was true for the first little bit, but unfortunately, there were a lot of bumps in the road after this review. I was really struggling with getting responses, my computer issue wasn't fixed and we had to replace it, and I had to spend many many days without being able to work. In addition, my name was set up incorrectly on my laptop and when I asked if it was a simple fix they assured me it was but however it got fixed caused all my programs to stop functioning properly and we had to reformat and reconfigure a few times.
Thank you Christa for the detailed response in your review. The ThrottleNet Team greatly appreciates you taking your time to let us know how we are doing. We apologize for your experience and would love to talk to you on the phone to resolve any outstanding issues. Our direct support line is 314-227-2628. Please call our number and ask for our Service Manager, Chris.