Evan
2024.03.08
Great product, Lack of customer service
I have been dealing with DHC for close to a year now and for the most part they have been very pleased. Lately I havent gotten any responses from their support team via email and my orders have been taking much longer to begin processing and to be delivered. It can be quite frustrating when there is a fair amount of money in the air. Outside of these issues lately they have been great.
Dear Evan, thank you for your valued feedback. We apologize for the delay and the lack of communication. Please reach out to our customer service for immediate assistance. Your satisfaction is our priority.