Humber Lofts Residences

Humber Lofts Residences

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Sarah
Sarah
2024.03.04
9.0 Verified
Lovely stay for a birthday weekend ☺ Beds were so comfy , they rang me to make sure I wanted the sofa bed as I didn't request it online so we wouldn't be left short once we were in which I am appreciative of. The bedrooms were so comfy and large in size . My little one's loved it . Shower was good , loved the built in shower gell as we forgot ours , even though we grabbed some from the shop having it there incase was a nice touch. Didn't want to add this to the didn't like section as this was the only a slight issue , The email for the door key didn't send which meant ringing trying to get it sent through. It was sorted pretty easily , the guy on the phone said the email bounced and re sent it to a different email. Parking was amazing having it right below , good amount of spaces and had no issues . Overall lovely stay.
Reply from
Thank you so much for your thoughtful review! We're thrilled to hear that you found the beds comfy and appreciated our proactive approach to ensuring you had enough sleeping space. It's great to hear that the bedrooms were spacious and comfortable for you and your little ones. We're glad you enjoyed the shower and the convenience of the built-in shower gel. We're sorry to hear about the slight hiccup with the door key email, but we're glad we were able to quickly resolve it for you over the phone. We're delighted you enjoyed the convenience of our parking facilities and that you had an overall lovely stay. We hope to welcome you back soon for another fantastic experience!

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