Marcus Aurelius Canadaius
2024.03.12
Great Products, bad service, failed order and no customer support.
Tried their MEO product a couple weeks back after I had to switch over to this company because Psychedelia had been having a number of shipping issues. This company did a great job and a had a blast.
I order a second vial and put in the request with the expedited shipping, so an extra 20 dollars + the Gold Vape Pen. Seems like they ran out and they sent me NN and the NN black pen. Not only was I disappointed in the pen, I can't actually use NN because it makes me feel sick.
I also have not heard back from anyone on their team in a couple of weeks since I've been trying to contact them, and for some reason, I can not log into my account or any other accounts I try and make. It appears the website it self is having issues remembering passwords.
I explicitly saved a password to a sheet and tried it after and it did not work.
Hi Marcus, we're truly sorry to hear about your experience. Please reach out to our customer service team to get these issues sorted out. Your satisfaction is our priority.