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Cherine Quek
2023.08.21
Dr Eric Wee was thorough in explaining the gastroscopy and the procedure was completely pain-free! Appreciate the staff being extremely friendly and patient in explaining prep for the procedure, as well as the insurance claim process.
Only thing to note is that waiting time for the follow-up appointment takes awhile - had to wait 45 minutes past my appointment time.
Dear Cherine, thank you for the feedback. Endoscopy if done correctly is supposed to be a pain-free procedure. The skill of the procedurist (doctor) and number of cases that the doctor has performed are major factors that influence the comfort level of the procedure. There are many skilled and experienced Gastroenterologists in Singapore who perform endoscopy at a high level of comfort too. We have noted your comments on the waiting time. The clinic is busy at times and we will try our best to stick to the scheduled slots.