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Neu “Long knife” Ulm
2024.03.25
Home Pro’s…….. it is all in the name…… PRO’s!! First let me start to explain how or why I used this company vs another or I do it myself. I was on the internet and found this company’s advertisement and I answered it. Next thing, I received a call and spoke with Terrell. We spoke for a few minutes and he informed me that a Designer will be contacting me. Mike W, the designer, called and we set up an in home consultation. Gave him my thoughts and Mike went back to his desk and developed a New Bathroom Plan. My “new” house was built in 1980 by the original Home Owners by hand. So, after a week, Mike had some ideas and presented them to me. Well, I did I not have to change much, but added a thing or two. One item was a Heated Towel Rack. I lived in Germany for two years and my apartment had one. The start of work date was on time. I had the pleasure to talk with several people within the organization. Mark, Nate, the owner Craig and his brother Rolly. Outstanding support from the leadership. The bathroom guru, Kevin R. was the main lead for the project. I can not say enough of his work and the ability to transform my new bathroom. OUTSTANDING. The project was done before the allotted time. A shout out for other personnel that helped with my renovation, the Demo, apologies for forgetting your name, did a nice job. Another Kevin (K2) came to assist the Kevin R, with the new foundation. Excellent teamwork! Rick, the painter, did an outstanding job as well. In conclusion, I appreciate with the Attention to Detail this Company has displayed with me. A question ….. would I will hire them again? Answer is YES!….. As I am under contract for some Deck Work Project which will start soon. I support a family fun organization vs a HUGE company. You get what you pay for and I am SATISFIED. Well DONE!!
Thank you immensely for your glowing review! Reading your words has truly made our day. We are thrilled to hear about your exceptional experience with Home Pro's and how we were able to exceed your expectations.
Mike W and the entire team are thrilled to have played a part in bringing your vision to life. Your satisfaction is our ultimate reward, and we're delighted that you found our attention to detail and dedication to quality to be remarkable.
It's heartening to know that you've found a home with us for your upcoming Deck Work Project. We're committed to delivering the same level of excellence and professionalism that you've come to expect from us.
Once again, thank you for your trust and kind words. We can't wait to embark on the next project with you!