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Alex H
2024.03.25
Unfortunately tied to a 6 month commitment, but intend to end arrangement as soon as that has concluded. Have encountered lots of nickel and dime type policies. In my experience, owner seems to be very inflexible.
I also find it interesting how many of the reviews for this business have been left by reviewers with 5 reviews or less.
Would recommend another local company.
Hi Alex,
We apologize for any dissatisfaction caused by our late cancellation policy regarding our cleaning service.
As you know, we pride ourselves on being a reliable and trustworthy cleaning company. Our team consists of individuals who are dependable and consistent, and they rely on the consistency of work from us. Late cancellations pose a challenge to this reliability.
If providing more than 48 hours' notice of a change is not feasible for you, we do offer occasional cleanings as an alternative option. However, please note that rates for such bookings are higher and subject to availability. It's important to consider that being inconsistent and cancelling with short notice is unfair to our hardworking staff, who rely on their scheduled work.
We are proud to be one of the few cleaning companies with very low employee turnover rates. This is largely due to our commitment to taking care of our staff, ensuring they have competitive and dependable income along with a consistent work schedule. We sincerely appreciate your understanding in this matter.