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Ruthie Miller
2024.03.26
Great customer service and super quick and easy. I lost my key before I left on vacation. I called while on my trip and he met me at my house right when I got back. He was extremely responsive and helpful. The key he initially brought was exactly the right one, but it started my car and made it driveable. They then showed up the next day with the correct key and let me keep the first key with no extra charge. I would highly recommend them. Very personable, nice, and the job was completed quickly! Thanks so much!
Dear Ruthie Miller,
Wow! Your glowing review has truly brightened our day here at Locksmith Pro LLC! We're absolutely thrilled to hear about your positive experience. It's always our goal to provide not just expert locksmith services, but also to ensure that every customer feels cared for and valued.
Losing a key right before a vacation can indeed be a stressful curveball, but we're so glad we could turn that situation around for you. Meeting you right after your trip and ensuring you had a drivable car was the least we could do. After all, coming back from a vacation to a smooth experience is something we believe everyone deserves.
We're particularly pleased that you appreciated our follow-up with the correct key and our little gesture of letting you keep the first key. It's customers like you who make our work so rewarding.
Thank you again for your kind words and your recommendation. It means the world to us. We look forward to being there for you, your friends, and family should you ever need our services again. Safe travels on your future vacations (hopefully without any lost keys!), and remember, we're just a call away.
Warm regards,
The Team at Locksmith Pro LLC