peter ngoma
peter ngoma
2024.04.01
NEVER BOOK HOTELS FROM TRIP.COM My recent experience with trip.com has left me feeling regretful. It seems that booking through trip.com carries a significant risk, particularly with upfront payments. When issues arise, the resolution provided often feels insufficient, almost as if the company prioritizes closing cases rather than addressing customer concerns adequately. This experience has taught me a valuable lesson about the nature of booking through trip.com. It seems that the company's emphasis is primarily on financial transactions rather than ensuring customer satisfaction. WARNING : Please proceed with caution when booking hotels through them; if you encounter any issues, don't expect them to resolve it satisfactorily.

Date of experience: 31 March, 2024

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