In order to remove the review, please report on the original platform as well!
SWTexan
SWTexan
2024.04.12
Williams did the initial install of all of our HVAC and plumbing on our Estridge built home (newly built in 2007). During the time that we've owned the home, we discovered many instances where equipment was installed incorrectly- such as the blower motor on the air handler was not set correctly and the expansion tank on the hot water heater was installed on the hot water side and not the cold side like it's supposed to be installed. We've remedied these mistakes over the years- I would caution anyone utilizing Williams in the future.
Reply from 2024.04.15
We apologize for the issues you experienced with the initial installation of your HVAC and plumbing. It's difficult for us to address these issues after 17 years. Had you called when you discovered issues we would have been happy to look at them with you and get a resolution. A lot has changed since 2007, but we always strive to provide the most logical, professional service to meet our client's needs. I hope you are able to give us another chance.

Email notifier

Reason

Comment