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Aikea Gonzalez
2024.04.22
The legal assistant for your family law division was not personable. Didn't know who she was reaching out to, lacked empathy and didn't ask any probing questions.
Aikea - We're truly sorry to hear about your recent experience with our firm. It's disheartening to learn that you felt disrespected, as providing exceptional customer service is a top priority for us. Your feedback is invaluable, and we're committed to addressing this internally to prevent any recurrence. Thank you for bringing this matter to our attention—it's through insights like yours that we can continually improve and better serve our clients.