Artur
2024.04.25
No Appropriate Refund and Customer Support After Flight Cancellation
On 21.04.2024 I was about to fly from Riga to Amsterdam. When I tried to check in, there was an error. As the error didnt go away, I contacted the flight company Transavia and Trip.com through which I bought the ticket. The flight has been cancelled. Trip.com failed to notify me. They refunded the amount of the ticket, but didnt pay for the extra costs involved for buying 1 day in advance a new ticket. This is not takein g responsabillity.
