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KATHLEEN ABERNATHY
KATHLEEN ABERNATHY
2024.01.13
They guoted me a price and changed it after making 2 keys that were not the ones I wanted. They came back to make the key phob but they forgot the key cutter. Fortunately I found my own key and he reprogrammed it which was a life saver but he wanted to charge me the higher price of cutting and programming. I stated how I was taken advantage of and only paid another smaller amount . He really should have comped the reprogramming because both days he did not have either the right key or the cutting machine on the second visit. I felt there was very little integrity and though he seemed to have nice manners , there was truly a lack of professionalism and quality control and organization.

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