In order to remove the review, please report on the original platform as well!
Sharon Johnson
Sharon Johnson
2024.04.27
I arrived at Miami and my driver told me he would be a little late because of traffic, which I completely understood, it was rush-hour. He was so efficient in contacting me and keeping me updated. I told him where I was standing and he arrived with a smile on his face. He was great, very apologetic about being stuck in traffic, which was of no fault his. It's a great service, and I would recommend anyone to use this company.
Reply from 2024.05.01
Dear Sharon Johnson, Thank you for sharing your experience with us! We're pleased to hear that despite the traffic delay during rush hour, our driver efficiently communicated with you and kept you updated on the situation. We understand that delays can happen, especially during peak traffic times, and we appreciate your understanding. It's wonderful to know that our driver arrived with a smile and provided great service, despite the circumstances. We're grateful for your recommendation and are delighted that you had a positive experience with our company. If you ever need transportation in the future or have any further comments, please feel free to reach out. We look forward to serving you again! Check out our website travelthru.com to book your next trip with us or contact our hotline via WhatsApp +1 (415) 855 3868 so we can support you. Best regards, TravelThru Support Team.

Email notifier

Reason

Comment