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S Hm
2024.04.27
Dear S Hm,
I trust this message finds you well. I am Nhi, Customer Success Manager at TravelThru (known as MyTravelThru). I am truly sorry to hear about recent experience with us.
At TravelThru, we understand that our customers rely on us to provide a reliable and efficient service, and I apologize for not meeting your expectations on this occasion.
Please contact our email nhi.le@travelthru.com so that we can send you alternative offers as an apology.
Best regards,
Nhi.