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Hannah G.
2024.05.04
Verified
I am a renter and needed a plumber urgently (isn't that always the case?) and Advantage Plumbing & Rooter were the first to respond to my request. I love my landlord but didn't want to have to get him involved this time as our sewer pipes have backed up on multiple occasions. Unfortunately, our pipes were finally completely busted - sewage leaking, all the lovely stuff. So I needed to call my landlord as the job was much more than anticipated. Kyle and Albert were amazing. They spoke with my landlord on the phone, were patient and helpful. They were in contact with their boss, Steve, often during their time here. I never felt uncomfortable and trusted their honest recommendations. I hope I won't need another plumber for a while but if I do, I know who I'll call!
Thank you Hannah , I appreciate you sharing your positive experience. We take pride in customer service and keeping our customers informed about the situation at hand.