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Made our first purchase from them to grow organic veggies, they sent the item with missing parts...
mistakes happen, but when informed of their mistake they very professionally offered to make it right, ASAP. I like that.
There are plenty of shops online but I appreciate good after sales support and a company that is working with their clients.
4 stars for now, will update to 5 once I get th replacements.
Edit: Very very good after sales service - replied on a weekend; and as promised, replacement parts were in the mail.
Will buy again products as needed - recommended!