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Review of Litfad
prenie p
prenie p
United States | 2024.02.27
Not accepting return for broken $1000 dresser No matter how much you like something on this website, IT’S NOT WORTH IT. I paid $1000 for a dresser which came in BROKEN. Not just scratched, but broken. The packaging wasn’t damaged, so it’s entirely possible they sent it to get rid of it. I contacted them within the 2 month return window, sent all the pictures, explained everything. 1 month and 14 emails later, they’re still asking if I’ll accept a FIVE percent return for a part replacement; after I told them 14 times I need a FULL refund and the product taken away. DO NOT waste your time and money with this company. I’m going to get help from my attorney/ bank with reporting them as fraud and getting my money back. This is absolutely unacceptable.
<strong>Not accepting return for broken $1000 dresser</strong> No matter how much you like something on this website, IT’S NOT WORTH IT. I paid $1000 for a dresser which came in BROKEN. Not just scratched, but broken. The packaging wasn’t damaged, so it’s entirely possible they sent it to get rid of it. I contacted them within the 2 month return window, sent all the pictures, explained everything. 1 month and 14 emails later, they’re still asking if I’ll accept a FIVE percent return for a part replacement; after I told them 14 times I need a FULL refund and the product taken away. DO NOT waste your time and money with this company. I’m going to get help from my attorney/ bank with reporting them as fraud and getting my money back. This is absolutely unacceptable. <strong>Not accepting return for broken $1000 dresser</strong> No matter how much you like something on this website, IT’S NOT WORTH IT. I paid $1000 for a dresser which came in BROKEN. Not just scratched, but broken. The packaging wasn’t damaged, so it’s entirely possible they sent it to get rid of it. I contacted them within the 2 month return window, sent all the pictures, explained everything. 1 month and 14 emails later, they’re still asking if I’ll accept a FIVE percent return for a part replacement; after I told them 14 times I need a FULL refund and the product taken away. DO NOT waste your time and money with this company. I’m going to get help from my attorney/ bank with reporting them as fraud and getting my money back. This is absolutely unacceptable.
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