Josue Nieves

Billing Issue & Poor customer servide I've been using RedX for about 5 years and I'm totally disappointed in the sales rep, the service and response I received from their billing department. I was lied to by the sales rep to get me to sign up and within 3 hours of signing up, I reached out to modify my account and the sale rep told me that there was nothing he could do. I called billing and I was told that there are no managers available to speak to and that they were not able to get anyone to help me address my concern. I will be filing a complaint with the department of Consumer Protection as I was taken advantage of just so the sales rep can make a commission.