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Paul Roarty

Paul Roarty

1 reviews

Review of Litfad
Paul Roarty
Paul Roarty
United Kingdom | 2024.03.25
AVOID THIS COMPANY DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID
<strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID <strong>AVOID THIS COMPANY</strong> DO NOT BUY FROM THIS COMPANY I ordered 2 bar stools which cost £278. I didn’t realise until after I had placed the order that the company was based overseas. It took over 8 weeks for the chairs to arrive. They were packaged in a very thin cardboard box with thin single layer bubble wrap and were significantly bent, dented, scratched and one of the seats was torn. I was offered a 5% refund. After numerous emails this rose to 40% with threats from the company that it would be very expensive to return the goods as I would be liable for delivery and customs costs. I found the customer service to be exceptionally poor and disappointed I wasn’t offered a full refund. They have now offered to send replacement items, but the timescales are unacceptable and I have no faith the goods would be delivered undamaged. When I submitted a negative review on their site they blocked me. AVOID
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