Caroline

Don't do it Do not purchase from this website. Incorrect paperwork meant that I was charged another 50% in import taxes and customs. When I refused this unexpected charge I had £173 deducted from my refund by Kickscrew despite DHL confirming that there was no charge to return to origin. I was only refunded 45% of the total cost, which is an outrage. Correspondence with Kickscrew is condescending in tone and apparently providing a breakdown or evidence of charges is impossible due to confidentiality. They are keeping my money and tell me the case is closed. Charlatans.