Lucy

FIVE STARS!!! Walking into the shop with door troubles turned into an extraordinary experience thanks to Lee. His warm welcome and clear, friendly explanations immediately put us at ease. From discussing potential issues with the door we had to sourcing a new door mechanism, Lee's expertise absolutely shone through. His dedication to securing a next-day delivery for the part further showcased his commitment to exceptional service. Receiving a call at 9:15 am the next day, Lee informed us the lock was ready. We were pleasantly surprised by the reasonable pricing when we collected it, and by 10:30 am, our door problem was completely resolved!! Lee's unparalleled knowledge, outstanding customer service, and calm demeanor turned what was once a stressful situation into a seamless and satisfying solution. Having previously faced frustration and stress in other shops, Lee's expertise and this shop stands out as a beacon of competence and efficiency. If only we had discovered Lee's expertise sooner, we would have spared ourselves unnecessary worry. Highly recommended for anyone seeking not just a solution to their door issues but an exceptional customer experience. Lee is a true gem in the locksmith world. FIVE STARS ⭐️⭐️⭐️⭐️⭐️

Date of experience: 15 December, 2023