Teresa Gray

Teresa Gray

1 reviews

Review of NorthStyle
Teresa Gray
Teresa Gray
United States | 2024.10.05
Do NOT order from North Style! I placed an online order in May 2024 and was unknowlingly signed up for their Rewards Program. A rewards program that YOU pay $21.55 per month for the "privilege" of being a member. My husband pays our credit card bills on line so I didn't catch that they had been charging me each month right away. After I noticed it I went back through our statements and saw that I had been charged in June, July, August, and September. I called CapitalOne and told them that I had not authorized any payments to North Style Rewards and to refuse the charge. Unfortunately they were only able to cancel the September charge. So today I called North Style to find out why they had been charging me for a program that I had never signed up for. Was on the phone for nearly 30 minutes and spoke with 4 different people and demanded a refund for the charges in June, July, and August. The customer service rep said that they would refund my money but it could take a few days to show up on my credit card statement so we'll see if they actually follow through.