Liana

All of the one start reviews are true! I really wanted this place to be good, mainly because I've been desperate for a psychiatric evaluation. But unfortunately, harmony bay is not good.. mainly on the admin side. Like everyone else, I found it impossible to get in touch with anyone directly because of their queue system. I was bounced left and right to different phone lines for different departments and still did not get an answer. I received a cancellation fee even though I called before their 24 hr deadline. Even with the fees and copays, they do not provide receipts on the patient portal so we can understand when the fee or copay was for. This should be common practice. An appointment of mine was cancelled without a notice even being given to me. Even though they are good at reminded you 3-4 times about your upcoming appointment, they don't seem to have the same commitment to cancellation notices. My mental health should not be risked for things that were not my fault. I wish the practice as a whole was more considerate of that. My treatment overall was not as organic as I'd expect it to be. I was just given a quick sliding scale survey and was prescribed a medication. The therapy sessions were more so vague and like speaking with a guidance counselor or life coach than an actual therapist. It was easier for me to request a discharge, which is not saying much. A lot of reevaluation and change needs to happen in order for me to ever come back to this place. A LOT.