Review of Harmony Bay Wellness
Molli
United States |
2024.08.28
Don't waste your money here!
I had an intake phone call where the woman on the phone did not tell me that it would cost $150 if my insurance didn't cover it. She never once mentioned I would be charged this much. She told me explicitly that it would be a $30 copay. This wasn't even the therapy session - this was only the intake call, which is kind of insane. I have had great therapists in the past, and this just confirms that going through some larger organization rather than through private referrals is insane. Dear Harmony Bay Wellness, for god sakes, please train your people better. You're providing a service for people who really need to work on their mental health, not be harmed by your incompetent staff. I also was left on hold and hung up on several times in order to learn more about the charge. If I could give zero stars, I would.