Hetal Shah

Scam - £89.99 Prime Membership I took trial membership, used it on the same day to search for hotel, i came to conclusion that it is not worth to take membership, I called cstomer service and cancelled it. A month later i when i checked bank statement they still took the money from my card without me authorising it, i called customer service today and they said they cancelled auto renewal and your membership is still active until Aug 2025. I said i cancelled the membership when i called last time, they said now they cant cancel it and wont refund it. I used edreams to book flights in the past but will never use it again. it is total scam for £89.99

Date of experience: 06 September, 2024