George Monahan

Provider did not show up to virtual appointment with no reasoning Very disappointed. I recently moved to a new state, so naturally I needed to find a new provider. I had a time scheduled and confirmed for a virtual appointment, and the provider just did not show up to the appointment with no prior warnings of needing to reschedule/cancel. The front desk was unable to identify why the provider did not show up, and were unable to provide any other solutions for me other than rescheduling for the week after. As someone who needs a new provider to prescribe me with the same medication I had from my previous provider in Virginia, this is incredibly stressful. I was grateful to have this appointment scheduled as it lined up perfectly with the last dose I had of my prescription, so when the doctor just didn't show up with no explanation as to why, it made me especially upset. I even got into the waiting room early, and as of now have been sitting in the waiting room for almost an hour (see image attached, the screen has not changed one bit in the past hour) with absolutely zero communication from the provider.