Melinda Luth

Don’t do it! If I could give them zero stars I would. I booked a flight with eDreams for part of my European vacation to get from Norway to Ireland. When I got to the airport in Norway I was unable to check in thru the kiosk so I went to the desk. They were not able to find me on the flight and told me I had to called eDreams. I called them and they notified me that my reservation was cancelled a week prior and no one at notified me. I received multiple notification during the week to check in for my flights, etc. I told them I wanted a refund and they agreed, the next day I received an email that they couldn’t get in touch with the airline and a refund wouldn’t be given. DO NOT BOOK WITH EDREAMS! I had to pay $900 for new flights as I was stranded in the Norway airport with no way to get to my next destination.

Date of experience: 11 August, 2024