Diana Sovacki

Refusing Refund for Faulty Items Zero stars should be a option. I recieved my $100 dress that I ordered for my birthday and the biggest issue they are refusing to address is the straps on the dress are not long enough to tie the dress up. I mean you CAN NOT tie the dress up. They are refusing to refund saying because of change of mind. I told them it's NOT a change of mind, I CANT TIE THE DRESS UP! again they keep telling me to read their policy online. I even sent them photos. The dress fits, so it's not a size issue. Furthermore, like others have said, it's very poor quality, nothing how it appears in photos. It feels like a $5 dress not $100 dress.