Ms. Lara

25% cancellation fee ..Scamming company This company is a complete SCAM. I accidentally purchased an item from this company and I contacted their support team to cancel the order and they tried to bribe me with $10 off the order if I wish to keep it. Which I clearly refused because I already requested to cancel since it was order by accident. I was than advised that there is a 25% cancellation fee of the item price which is completely insane being that the item did not even ship yet and on their return policy theirs a 15%restocking fee + they don’t return their excessively high $35 shipping cost which mean they are not willing to take any losses and just want to scam buyers out of their money one way or another. The company really need revise their policies or make it clearly visible so that buyers are they will be losing money regardless once a purchase is made. This information was not easy to find on their site until the support agent provided the “terms and conditions”. Terrible company, terrible policy, terrible service. This is very much a scam company. Save your time and money and purchase instead with StockX or GOAT at least they provide better service and are more flexible with their cancellations policy to actually create a positive customer experience and retain customer relationships.