S Hobson

Still waiting for a partial refund Ordered a battery pack and paid for 2-3 day delivery. When it didn't turn up I contacted customer services and to be fair they resolved the issue and the battery pack was delivered a couple of days later. They did offer a partial refund of the delivery charge because of the delay. 3 months later and despite a phone call and numerous emails, the majority that have been ignored, I still haven't received a refund.

Date of experience: 14 March, 2024