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the company steals customers' money I placed an order for shoes and paid 202 euros, of which 47 euros was shipping. After DHL informed me that the duty would be 140 euros (95% of the cost of the goods themselves), I refused the package and asked for a refund. Kicks Crew did not request a refund for 40 days, but after several emails from me, they finally requested a refund. When the package returned, the company representative informed me that they would not refund my money. Cancellation Fee: We have a cancellation policy in place, and a 15% cancellation fee is applied to the product subtotal in cases where an order is canceled after it has been processed. Initial Shipping Fee: EUR 47 Non-refundable, as it covers the cost of processing and shipping the order to you. Surcharges for Refusal of Shipment: HKD 249.96 = € 28.73 These charges are imposed by the courier company for return shipping costs, restocking fees, and other associated expenses. Total*0.85 - shipping$ - surcharges - D&T = EUR 202.90 * 0.85 - 47 - 28.73 - 115.59 = EUR -17= No Refund Left