Jana Đorđević Ilić

Scam alert Scam alert! I booked a flight with eDreams and got two separate invoices: one for the flight I actually booked and another for €90 for Prime, which I never opted for. When I was paying, there was no mention of Prime in the price breakdown. I only selected the €30 flight cancellation add-on, but they still charged me for Prime without my consent.Their excuse? Apparently, I used a free trial years ago (which I don’t even remember), so they automatically charged me for a full subscription. Would it have been too hard to notify me first? This is a blatant scam, forcing customers to go through the hassle of disputing charges with their bank. I highly recommend avoiding eDreams—unethical and shady business practices all around!

Date of experience: 21 October, 2024