Desni Martin

Sunshine XL chicken coop Looking to increase our rescue flock hence a bigger coop and our old coop had also sadly come to the end of it's service. Found this coop. Had a question about it and so contacted sales line - quick in answering. Guy answered question but I felt he could have been a little more friendly in his tone and it felt like he 'was busy ' so I didn't ask anything else. Wasn't next day delivery as advertised (though we ordered before 2pm as advised) but it was a Friday so ? reason. However, coop came on the Monday. Email sent from delivery company to inform us of arrival and you could track coop which was handy so you didn't have to stay in all day. Coop was easy to put together with clear instructions. A nice coop but difficult to open 'latches' to get into nest boxes to collect eggs. It will certainly stop any foxes etc from using their paws! 🤣 The latches don't 'quite line up' to allow opening of the lids so there's a bit of patience required. There was a damaged roof (nothing to do with delivery company as no damage to packaging) so not sure how and if parts are checked before being packaged for delivery? You have to email company re any queries/ concerns which is fine as long as you have Internet! It is clearly stated on their website how to contact etc. Very pleased with response and action. Thank you. Email and photo of damaged part sent am. and reply received pm. with an apology and that replacement will be sent. Received on the Wednesday. Again, email from delivery company sent informing us of delivery and tracking. Hens unsure at first of new coop but ok now! However, they're sleeping in the nest boxes rather than perching on the bars! 🤣