Amaira

Amaira

1 reviews

Amaira
Amaira
India | 2024.09.13
FRAUD CUSTOMER SERVICE Order ID 903443, Refund. Why are you guys keep deleting reviews. I reviewed from several other ID's couple of days ago, now I do not see any of my reviews on this website given to fashion station. I asked for refund and I've been asking for the same since December 2023. Your last response to my review was to get in touch with the customer service portal, which didn't answer to any of my question. I asked how to contact you guys as you do not respond to WhatsApp texts, emails and calls, every time I leave a review on this page I get an instant response saying contact customer service. IS it so difficult for you guys to call your own customers???? Or you can simply tell me that you can't process the refund and we cannot contact the customer service by any means. Now I already know the response I will get on this review (sorry and contact customer service) WHich customer service????? God knows!!! Because calls / texts / and emails won't work.
Reply from The Fashion Station 2024.09.13
Amaira, we apologize for your experience. Please contact our customer service team again so we can address your refund issue. We're committed to resolving this for you. Your feedback about the reviews will be investigated.