Eric Birkin

Predatory Company - Steer Clear I have had a variety of experiences with therapy over the past few years. This was by far the worst. Their intake process is far FAR more complicated than it needs to be, almost to the point of intentionally hoping prospective patients will fail and have to pay them “cancellation fees.” I received 15 emails and 9 text messages (generally lengthy and redundant) in the space of just a few days. When I finally did get to my appointment, I was told it was cancelled because I didn’t fill everything out, then charged a large fee. And the person who “helped” me was rude and confrontational about it, too!! This was after I had already spent 30 minutes on the phone answering questions about myself, signed up for their patient portal, uploaded documents, filled out paperwork, and provided payment info. They do not care at ALL about helping patients. Overwhelmed people genuinely looking for help should not have to jump through ten thousands hoops just to get a simple intake appointment. Appalling.