Peter Hosking

Won't repair our van We have bought a lemon & Starvision won't fix it! We have almost every part of the van that is not working or broken. From the tank gauges not working, to the fridge connection getting so hot (and not cooling the fridge) that it burnt my fingers. The lights flicker, there was no vehicle charging, the trailer lights didn't work on collection, the water tanks get air in it which means you cannot pump water. The hot water system should be able to heat water instantly but we can only have 3 mins at the most (if the pump is working), the break away switch doesn't work (and hasn't every worked), the roof sizer lift fell off as did two gas struts. The toilet has come away from the wall and can no longer use the water pump in the toilet. I asked Makara in Melbourne to fix all these (plus another 2 dozen items) and his response was. He will get us to sign a contract at collection to say everything was fixed. I said I would not sign this until I get it looked at by an independent company. He then said he would not allow us to take the van, to which I responded and said if he doesn't allow us to take our van then I will contact the police. So basically blackmailing us. My SV12 is a lemon and I have asked for 50% refund so I can get it all repaired by a third party to which he refused. I have now filled with VCAT and they are not communicating anymore. DO NOT BUY A STARVISION!!!