Anne Napoliello

HORRIBLE, just horrible Well, they've taken down their company on Google (don't know how, but I sure know why), so I will post my Google review of these crooks here: Update June 2023: Got a text that "due to unforeseen circumstances" they "must request the return of your vehicle within the next 10 days." There are LOTS of us who got this notification. Some people were told they had to pay a restocking fee (upward of $1000), some were threatened with their vehicle being disabled. They sent out a non-disclosure agreement to each of us basically saying that if we signed it, we wouldn't have to pay a restocking fee. Run from this completely untrustworthy company. They have really caused a lot of grief and pain for a lot of people. Updated May 2023: 1) the Rogue I ordered in March 2022 is still not available. I have had an Altima for over a year (they blame Nissan) 2) My original terms and conditions included insurance in my payment, they just decided to change that in the middle of my contract and now it is NOT included (monthly payment was adjusted, but I now pay more per month) 3) My original terms and conditions included scheduled maintenance in my payment, they just decided to change that in the middle of my contract and now it is NOT included - they did NOT adjust my payment to reflect the decrease in service. Updated Jan 2023: I ordered a Rogue in January 2022. In February I was told Go was not able to fill the order due to a production issue by Nissan and was offered an Altima in the meantime. It is now eight months later and I'm still waiting on the Rogue. I have been given numerous dates when they expected delivery, but those dates have all come and gone. That's disappointing, but I'll give them the benefit of the doubt that it is Nissan's issue. I'm disappointed in Go because of the way they handled the situation. I'm their customer, but they did not once reach out to me first to say the delivery date was being pushed back - I had to reach out to them each time. There was also poor communication on registration issues and a couple of other minor things. I honestly wish them well, but poor communication and a lack of taking responsibility is a detriment to any business. From March 2022: Ever the skeptic, I was just waiting for the catch in my transaction. I'm happy to report that there wasn't one! My experience was excellent. The people at Go that I worked with (especially Eric Harhi) were outstanding and the process was very smooth.