D S Harper

Bait and switch - do NOT buy from them I ordered an APC Back-UPS from them on 18/07/24. They emailed me an hour later to advise me that this was a refurbished UPS. There was nothing on the sales page nor in any of the myriad of confirmation emails to indicate this. I immediately replied that I didn't want a refurbished unit. at 8PM the following day they sent me a link to an online form to request a refund. I filled this out immediately. I have since sent several emails, all of which have been automatically acknowledged, but not acted upon.