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Mariam Tendo

Mariam Tendo

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Review of OfferUp
Mariam Tendo
Mariam Tendo
United States | 2024.10.17
They will delete your account once you file complaints on them OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted.

Date of experience: 16 October, 2024
<strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted. <strong>They will delete your account once you file complaints on them</strong> OfferUp really is proving to be the worst app. I have never had issues with this app until recently. I think I am being punished for filing a complaint with BBB Because my account was deactivated without me violating any guidelines. Disappointing Customer Support and Unjust Account Deactivation I’ve been using OfferUp for my business, “I.G @ Hair Haven SF,” where I sell beauty products, mainly wigs. Recently, my experience with OfferUp has been nothing short of frustrating recently. First, I encountered glitches where multiple customers placed orders, but I never received shipping labels or notifications. After contacting customer support during business hours, I didn’t get a response until much later with a generic message. I was informed that my orders totaling $429 had been canceled and was told to ask the buyers to repurchase, which was supposed to fix the issue. It didn’t work and no time frame was given. I reported the issue several times, only to receive the same responses. Eventually, I was told OfferUp was aware of the problem and working on it, but no timeline was given. After filing a complaint with the BBB, I received a response claiming the issue had been fixed. Unfortunately, a friend who tried to reorder couldn’t even find my account after her order was canceled. To make matters worse, I then received an email stating that my account was permanently deactivated for violating community guidelines—without specifying which guideline I supposedly violated. Prior to deactivation, I had a pending balance of $213, which I haven’t received, and no clear explanation of what went wrong. I’m incredibly disappointed with the lack of transparency, the delayed responses, and the negative impact this has had on my business. I hope OfferUp addresses these serious issues to avoid further inconvenience to their sellers because just because I filed a complaint doesn't mean my account should be deleted.
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