Diego

They charge 25% for a refund. It has not passed 24 hours. Get away of this abusive behaviour I just made a purchase and had to make a cancellation and they said they want to take 25% of the purchase price, despite the fact I did the cancellation before 12 hours from my purchase! The purchase has not even been processed and they want to profit with this. This is the worst customer satisfaction and does not respect any cool-off period in online internet purchase. If this is not solved I will remit this so they cannot operate in the UK. This is so abusive!

Date of experience: 01 August, 2024