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Elizabeth B

Elizabeth B

United States
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Review of Nihao Jewelry
Elizabeth B
Elizabeth B
United States | 2024.05.29
Buyer Beware My package has been sitting in a port in California for almost a month and customer service refuses to help me with this issue. I have been reaching out for 3 weeks and asked for a refund since I have not received my package in a timely manner and is clearly lost. I am getting the ring around from customer service telling me to wait patiently. The only thing they claimed they can do is to refund me partial *SHIPPING* cost. I will have no choice but to seek a refund from PayPal. I am so disappointed in the way this matter has been handled, considering I have ordered from you many times in the past.
<strong>Buyer Beware</strong> My package has been sitting in a port in California for almost a month and customer service refuses to help me with this issue. I have been reaching out for 3 weeks and asked for a refund since I have not received my package in a timely manner and is clearly lost. I am getting the ring around from customer service telling me to wait patiently. The only thing they claimed they can do is to refund me partial *SHIPPING* cost. I will have no choice but to seek a refund from PayPal. I am so disappointed in the way this matter has been handled, considering I have ordered from you many times in the past.
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