Kevin Y.

Kevin Y.

United States
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Review of Medscapes
Kevin Y.
Kevin Y.
United States | 2024.03.13
A Very Expensive Lesson Learned... I am so discouraged and disappointed. I really wanted to like this company. The staff is very nice, so I initially left a 5-star review only hours after the installation was done. I usually don’t leave negative reviews because I know how challenging it is to maintain a reputable business in such a competitive industry. I’m not telling anyone not to hire this company, but I feel it would be irresponsible if I didn’t inform folks of my experience. These “high quality” stakes in the photos were installed after I demanded that something be done about the leaning and unstable trees they installed. These stakes with labor were quoted to me at $600. I was then told that that price was a significant discount, so I guess I should feel lucky. A little over a month after the landscape installation, I have a yard filled with rusty iron stakes, painted green and yellow, held up by dried trees. The first thing you see from the curb is the stakes with their green and yellow paint, contrasting with the brown of the dying trees. The company’s warranty policy says you are covered for 5 days after installation if they are not the company hired to maintain your landscape. Within 45 days of spending thousands of dollars trusting this company with the design, acquisition, installation, lighting, irrigation, etc, we now have to hire another to practically start over. What I would recommend is contacting your local nursery and asking for a list of landscape installation companies that they trust. For me, this was a very expensive lesson learned. Again, I'm not saying don't hire this company. Maybe your experience will be different; good luck with that.