Review of Harmony Bay Wellness
Diane Morris
United States |
2024.07.24
Awful - couldn't connect via portal due to tech problem - NEVER got back to me
Horrible experience. Portal is badly designed so you cannot email anyone and to speak to someone you need to go through a long phone tree. My portal had a technical problem and no one could assist me in any way. I could not have the telehealth appts due to the portal problem. My provider was told this several times. I asked her to phone me through the person I got through the phone tree. She refused to call me. So I was just dropped at that point since I could not reach her in any fashion. No one followed up. I had prescriptions that needed to be refilled. Didn't matter. I filled out a complaint form. No one responded. STAY AWAY.