maria

I should have checked the reviews prior to becoming a patient at Harmony Bay. The billing department is incredibly sneaky and will bill you without notice or consent. I was told I was covered 100% by my insurance then received a $500+ bill in the mail. Trying to get an explanation was impossible as no one picks up the phone, returns voicemails, or answers emails. My card was charged three times with no notice and when I finally got to speak with Vincent about the matter he belittled me and contradicted himself for 14 minutes before I hung up and succumbed to the payment. Do yourself a favor and GO SOMEWHERE ELSE. As of December 19, 2022, I was charged without notice again even after requesting and paying the total amount owed. It took days to have someone respond to me with a reason why, and the answer was no less rude and condescending than it was when I spoke with Vincent over the phone. From the bottom of my heart, I truly mean it when I say do not become a patient here.