B. Sherrod

Snake in the pool!!!! On 6/13/24, a few friends and myself stayed at one of the vacation rental. I reported a snake in the pool on Friday, 6/14/24. I was told someone would come by and remove the snake. Needless to say, that didn't happen. Me and my friends were unable to use the pool for the entire stay! I have been calling and emailing Orlando Vacation for the past 2 months just to speak to a manager about the issue, but to date, I have not received so much as a text!!! For all I know, the snake is still in the pool!!! Very disappointed to say the least!!!

Date of experience: 13 June, 2024