C. Ronald

C. Ronald

1 reviews

C. Ronald
C. Ronald
Vietnam | 2024.03.18
Co-Founder Customer service at FYFX initially confirmed my trading time adjustment due to platform transition. However, I was later asked to confirm again and await manager approval, causing unnecessary delays and inconvenience. Improvement in communication consistency is needed.
Reply from FundYourFX - Prop Firm 2024.03.19
Dear Ronald, we apologize for the inconvenience you've experienced. Please contact our customer service so we can make things right. We strive for better communication.