Rizwan Ahmed

Rizwan Ahmed

1 reviews

Rizwan Ahmed
Rizwan Ahmed
Australia | 2024.05.25
Disappointed with Moving Experience - Trucking Brothers Issues Disappointed with Moving Experience - Trucking Brothers Issues I recently used Wisemove to book movers for my relocation on May 25th, 2024. While Wisemove itself functioned well, the experience with the assigned company, Trucking Brothers, was concerning. Positives: The Wisemove platform was user-friendly and facilitated easy booking. Negatives: Trucking Brothers Issues: Unexpected charges: Agreed-upon price exceeded with no prior discussion. Unprofessional conduct: Movers pressured me to cancel the Wisemove booking for a discount. Potential damage during move: My brand new television sustained a cracked screen, and the movers denied responsibility. Recommendation: While Wisemove itself seems reliable, be cautious when they assign Trucking Brothers for your move. I recommend getting clear communication about pricing and damage liability beforehand. Consider requesting another moving company if available. Overall: This experience leaves me hesitant to recommend Wisemove without reservations.